Sample Service Level Agreement For Property Management

Reporting according to the needs of the investor/owner We develop an information structure and are an integral part of any contract with property managers and/or facility managers. It defines the time and content of regular or ad hoc reports. An asset manager summary report is available to the owner on an internet-based client portal and is the executive dashboard. Using the philosophy of equilibrium scores, this report contains the actual data and performance related to the agreed goals. In addition to obvious rental income, this may include tenant turnover (as a measure of the property manager`s taking over of clients), meeting reporting deadlines and financial management, as well as other important objectives for the investor. Operational reporting is also increasingly important for lenders….